Xfinity Customer Service | Phone Numbers & Helpful Links (2024)

Contact Xfinity Customer Service Number

At Xfinity, customer service is always at your fingertips. You can easily get in touch to obtain help with any of our services — anytime day or night! Whether it's a quick phone call, an online conversation, or visiting one of our store locations - we are here for you 24/7 and ready to assist.

Additional Xfinity customer service numbers

Xfinity bill pay

(844) 339-9555


Pay your Xfinity bill by phone 24/7.

Xfinity Mobile

(844) 339-9555

Get up-to-date about Xfinity Mobile with a specialist! Speak to an expert and get access to your account today.

Xfinity business customer service

(844) 339-9555

If you're a business looking for solutions, we invite you to get in touch. Existing customers can connect with us and new clients are welcome — call today!

Ready to order Xfinity services?

Unlock amazing savings and get your connected with the Xfinity bundle deals tailored to you.

Call Now (844) 339-9555

How to pay your Xfinity bill?

Xfinity Customer Service | Phone Numbers & Helpful Links (1)

  • Call Xfinity customer service at (800) 934-6489 to pay your bill by phone.
  • Visit www.xfinity.com to make an Xfinity bill payment online.
  • Download the Xfinity My Account app to make an Xfinity bill payment.
  • Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person.
  • Save time and money with Xfinity's automatic bill pay! By enrolling, you can have your bills automatically drafted from the bank account of your choice - plus get discounts on future monthly charges.

Xfinity troubleshooting and quick help guides

Make the most of your time and get back on track faster by using Xfinity self-service to quickly troubleshoot service issues whenever you need it. Plus, if additional support is needed, our customer care team stands ready 24/7 with personalized assistance.

Resetting your Xfinity password

Resetting your Xfinity password is a breeze! With their handy Reset tool, the My Account page, and even in the App - you're just a click away from changing it up.

Secure your Xfinity access with a password that's 8 characters or more, including both letters and numbers (or special symbols). Want to make sure you're extra safe? Be mindful not to use any spaces, parts of your name - or even part of your Xfinity ID.

  1. Resetting your Xfinity password is as easy as navigating to xfinity.com/password, entering your Xfinity ID, and selecting the reset option. Don't remember what it was? Not to worry! It's usually linked with either one of your email addresses or mobile phone numbers.
  2. Xfinity makes it simple to update your password. Just sign in, head over to the Users tab, and hit Edit - then you can make sure all of your info is kept safe!
  1. If you want to update your password on the Xfinity My Account app, signing in on a mobile device is all it takes! Head over to "Account Information" and click “Change Password” for an easy security upgrade.

Troubleshooting your Xfinity internet connection

Having trouble connecting your Xfinity connection? There are a few simple steps to diagnose and rule out common issues. Make sure you're up and running in no time!

  1. Have you been experiencing an internet outage? Head to the Xfinity status center and find out if your area has seen any issues. You'll also be able to get estimated times for when service will be restored so that you're back online in no time!
  2. Give your technology a fresh start! Power down your computer and unplug the gateway router for 15-20 seconds before plugging it back in. Then turn on that PC to get reset and running again.
  3. Ensure your cables, connectors, and outlets are in top condition by inspecting them for any damage or disconnection.

Manage your Xfinity data usage

Does Xfinity have the internet at home? Get ready for serious streaming power! Most residential customers enjoy a virtually unlimited data limit of 1.2 TB – enough to watch 21 hours per day, every day of the month! And if you're curious about your actual usage stats or wondering what else that terabyte can do, head on over and check it out now.

Contact Xfinity customer service online

Ask Xfinity customer service chat 24/7

  • Need help sorting out a technical issue or have an account-related query? Find quick, tailored solutions to your questions without any hassle!
  • Make sure you are in sync with your TV by pairing your remote!
  • Is your Xfinity home phone failing to make those all-important connections?

    Visit the Help Center

  • Need help with your Xfinity help center? The Help Center has you covered. Outages, troubleshooting tips, and more are just a few clicks away – plus find the nearest store for signal support!

Troubleshoot in the Xfinity forums

Explore the Xfinityforums, where you can connect with other customers and find answers to your technical questions. With a simple keyword search in the bar provided, access helpful advice from users who have experienced similar issues - giving you an instant solution!

Contact accessibility support

Uncover a world of accessibility with closed captioning, voice guidance, and other user-friendly features designed to support people with disabilities. Explore the realm of inclusion today!

Xfinity social media links

Need details on the latest Xfinity promos and deals? Follow them on social media for exclusive insights you won't find anywhere else!

Facebook

Twitter

Connect with other Xfinity customers on Reddit

Looking for advice or Reddit technical support? This subreddit is the place to get your questions answered! With a community of experts ready and waiting, you can find the guidance you need.

Xfinity Customer Service | Phone Numbers & Helpful Links (2024)

FAQs

How can I speak to a real person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

What phone number is 800-934-6489 Xfinity? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

Whose number is 800 266 2278? ›

YOU HAVE THE RIGHT TO TERMINATE YOUR AUTHORIZATION AT ANY TIME ONLINE BY LOGGING INTO YOUR ACCOUNT AT CUSTOMER.XFINITY.COM AND TERMINATING AUTOMATIC PAYMENTS OR BY CALLING YOUR LOCAL COMCAST OFFICE AT 1-800-266-2278 AND TERMINATING YOUR AUTHORIZATION WITH A COMCAST CUSTOMER ACCOUNT EXECUTIVE.

What number is 1 888 936-4968? ›

If you believe there is an error on your bill or have a question about your service, please call Xfinity Mobile customer support at (888) 936-4968 or call Comcast Business Mobile customer support at (844) 963-0206.

How can I speak to a United representative fast? ›

To talk to a United representative fast, call their customer support hotline at 🚨 ☎ +1|844||937|0946 🎖️➮ Follow the IVR prompts to connect promptly with a knowledgeable agent who can assist with reservations, flight information, policies, or any other queries you may have.

How do I get an Xfinity agent to call me? ›

To recap, here's how to get an Xfinity agent to call you:
  1. Call ☎ +1–877–339–0888.
  2. Navigate the automated system and choose the callback option.
  3. Use the Xfinity My Account app to request a callback.
  4. Visit the Xfinity website and request a callback through the support section.
Jul 3, 2024

What is the number for 1 888 934 6489? ›

Xfinity's customer service phone number is: (800) 934-6489

The Xfinity customer service number can assist you with all your inquiries. Call Xfinity customer support for: Tech support. Billing and payments.

What is 888-893-0731? ›

Receiving phone calls from 888-893-0731 claiming to be Xfinity. No voice mail left but repeatedly calls. Call shows as Xfinity and the number shows as verified but I believe it is a phishing scam.

What is the number for Xfinity questions? ›

Call 1-800-XFINITY (1-800-934-6489).

Are Comcast and Xfinity the same? ›

At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

What number do I call to cancel Xfinity service? ›

The cancel Xfinity phone number is 888-936-4968, 1-800-XFINITY, or 1-800-COMCAST. Call them and explain why you want to cancel the service. Just ensure that you are talking to a representative from the retention department.

Who is the head of customer service for Xfinity? ›

Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast. Teammates around the world are working hard every day to make sure we deliver the superior experience you expect and deserve. If you have a question or a concern about your service, we have several ways for you to reach us.

How do I speak to a live agent with Xfinity? ›

On the Support page on xfinity.com, click Chat with Xfinity. Apps: In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.

What number is 1 800 934 6489 Xfinity? ›

If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.

What number is 844-963-0011? ›

Questions? Contact us. If you have any questions, feel free to give us a call at 1-844-963-0011 to speak to our Order Verification Team.

Is Comcast the same as Xfinity? ›

At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

What is 1-800 Xfinity in numbers? ›

Call 1-800-XFINITY (1-800-934-6489). Select prompt #2 for Billing and Payments.

What is an Xfinity Voice customer? ›

Xfinity Voice is an innovative and reliable IP-enabled, digital-quality home phone service that delivers all the functions of a traditional home phone, plus enhanced features that are integrated with other Xfinity services like caller ID on the TV.

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