How to Use a FedEx Door Tag for Authorizing Shipments | ShipScience Blog (2024)

Shipping packages can be a complex process, but FedEx has made it easier with their door tag system. A door tag is a physical note left by delivery personnel that allows the recipient to authorize the shipment without the need for physical interaction. The benefits of using a FedEx door tag are numerous, and this article will explain how to use a FedEx door tag for authorizing shipments.

The Benefits of Using a FedEx Door Tag for Shipments

Using a FedEx door tag streamlines the delivery process for both the sender and the receiver. The sender can avoid rescheduling deliveries or paying additional fees for missed deliveries. The receiver benefits from added flexibility to authorize the delivery remotely and track the package’s journey in real-time.

In addition, using a FedEx door tag can also provide added security for your package. By authorizing the delivery remotely, you can ensure that your package is only delivered to a trusted individual or location. This can be especially important for valuable or sensitive items that require extra protection during the delivery process.

Understanding the Different Types of FedEx Door Tags

FedEx offers three types of door tags: delivery, signature release and pre-authorized. A delivery door tag allows the receiver to authorize delivery without a signature. A signature release door tag authorizes delivery with a signature, but authorizes the release of signature requirement for future deliveries. A pre-authorized door tag enables the shipper to pre-authorize the delivery, thus avoiding delivery attempts when the receiver is unavailable.

It is important to note that FedEx door tags are only valid for a limited time period. If the receiver does not take action within the specified time frame, the package will be returned to the sender. Additionally, if the package requires a signature and the receiver is not available to sign, FedEx will attempt to deliver the package on the next business day.

Customers can also customize their delivery options by using FedEx Delivery Manager. This service allows customers to schedule delivery times, request to hold packages at a FedEx location, and even request delivery to a different address. By using FedEx Delivery Manager, customers can have more control over their package deliveries and ensure that their packages are delivered at a time and location that is convenient for them.

How to Request a FedEx Door Tag for Your Shipment

To request a FedEx door tag for a shipment, visit the FedEx website and select “Delivery Manager.” After logging in, select “Request a Door Tag,” fill in the necessary details, and the shipping label will be printed with the door tag included.

It is important to note that a FedEx door tag can only be requested for packages that have already been shipped and are in transit. If the package has already been delivered, a door tag cannot be requested. Additionally, if the package requires a signature for delivery, a door tag cannot be left without the recipient's signature.

The Step-by-Step Guide to Using a FedEx Door Tag for Shipments

If a door tag has been left, the receiver must sign the tag and leave it in a visible location, such as the front door. Once the door tag is visible, FedEx’s online delivery tool can be used to authorize release of the package to the location specified on the tag. The receiver’s signature may still be required in some cases.

It is important to note that a door tag may be left for a variety of reasons, such as an unsuccessful delivery attempt or a request for a package to be held at a FedEx location for pickup. In the case of a package being held at a location, the door tag will indicate the address and hours of operation for the designated location.

If the receiver is unable to sign the door tag in person, they may provide a signed authorization letter for someone else to sign on their behalf. This letter must include the receiver’s name, tracking number, and the name of the authorized person. The authorized person must also provide a valid government-issued photo ID when signing the door tag.

Tips for Filling Out Your FedEx Door Tag Correctly

When filling out a FedEx door tag, ensure that all the necessary information is provided, including name, address, and phone number. The receiver should also specify where the package should be left if authorized. In addition, marking the box to “hold for pickup” may be selected if desired.

It is important to note that the information provided on the door tag should match the information on the shipping label. Any discrepancies may result in delays or even the package being returned to the sender. It is also recommended to double-check the tracking number and package details before filling out the door tag.

If the package requires a signature, the receiver can also use the door tag to authorize the package to be left without a signature. However, this option should only be selected if the receiver is confident that the package can be safely left without a signature. If there are any concerns about the safety of leaving the package, it is best to require a signature or hold for pickup.

How to Track Your Shipment with a FedEx Door Tag

By entering the door tag or tracking number on FedEx’s website, the package’s journey can be tracked in real-time. FedEx’s delivery manager tool also allows the receiver to customize their delivery experience and track packages in one convenient place.

It is important to note that FedEx door tags are left by the delivery driver when a package cannot be delivered. The door tag contains important information such as the reason for non-delivery and instructions on how to schedule a re-delivery or pick up the package at a nearby FedEx location. By using the information on the door tag and FedEx’s website, customers can easily track their package and ensure successful delivery.

Common Issues and Troubleshooting Tips When Using a FedEx Door Tag

Common issues when using a FedEx door tag include receiving an incorrect deliver tag or not receiving one at all. If this happens, the receiver should contact FedEx customer service for further assistance. Additionally, if the package requires a signature, the receiver should ensure someone is available to sign for the package and avoid any delivery delays.

Another common issue is when the package is marked as delivered, but the receiver did not receive it. In this case, the receiver should check with neighbors or building management to see if the package was delivered to the wrong address. If the package is still missing, the receiver should contact FedEx customer service to file a claim and investigate the issue.

It is also important to note that FedEx door tags have expiration dates. If the package is not picked up within the specified timeframe, it will be returned to the sender. The receiver should make sure to check the expiration date on the door tag and arrange for pickup or delivery before the deadline to avoid any issues.

Comparing FedEx Door Tags to Other Shipping Authorization Methods

Compared to other shipping authorization methods, such as requiring a signature, FedEx door tags are more flexible and convenient. Door tags allow for remote authorization while avoiding physical interaction with delivery personnel. The added flexibility also helps avoid failed delivery attempts and costly re-delivery fees.

However, it is important to note that door tags may not be suitable for all situations. For example, if the package contains valuable or sensitive items, requiring a signature may be a more secure option. Additionally, some residential areas may have restrictions on leaving packages unattended, which could limit the use of door tags. It is important to consider the specific needs and circ*mstances of each shipment when choosing a shipping authorization method.

Best Practices for Using a FedEx Door Tag to Ensure Smooth Deliveries

The best practices for using a FedEx door tag include ensuring the tag is filled out correctly, specifying delivery preferences, and tracking the package’s progress. The receiver should also leave the door tag in a visible location and notify anyone else who may be receiving the package.

Another important aspect of using a FedEx door tag is to make sure that the package is eligible for delivery using this method. Some packages may require a signature upon delivery or may not be eligible for delivery without a direct recipient present. It is important to check the package’s eligibility before using a door tag.

In addition, it is recommended to provide clear instructions on the door tag for the delivery driver. This can include specific directions to the delivery location, any gate codes or access information, and any other relevant details that may help the driver locate the package’s destination. Clear instructions can help ensure a smooth and successful delivery.

Conclusion

Using a FedEx door tag for authorizing shipments adds flexibility and convenience to the delivery process. It streamlines the process, avoiding missed deliveries, and overly complicated scheduling processes. As long as the receiver is aware of the correct steps, the delivery experience can be streamlined and hassle-free.

It is important to note that using a door tag does come with some risks. If the package is left unattended and stolen, FedEx may not be liable for the loss. Additionally, if the package requires a signature for delivery, using a door tag may not be an option. It is always best to weigh the pros and cons and make an informed decision when using a door tag for package delivery.

How to Use a FedEx Door Tag for Authorizing Shipments | ShipScience Blog (2024)

FAQs

What is a FedEx door tag authorizing release? ›

The recipient has the option to authorize the shipment to be released without anyone present. This change can be requested for FedEx Express packages through FedEx Delivery Manager® or by signing a FedEx door tag.

Can I leave a note on the door for FedEx indirect signature? ›

If you know a FedEx package is coming that requires a signature, you can usually just leave a note for the delivery driver given permission to leave the package. The note must reference the tracking number, delivery address, and name and signature of the person signing. Your cell phone number is also a good idea.

Why did FedEx give me a door tag? ›

Why did I get a FedEx door tag? The most common reason you'll receive a door tag is because you weren't home for a delivery.

Can you pick up a FedEx package without the door tag? ›

Could I still pick up my package? Yes, you can still pick up your package without your door tag as long as you have the tracking number and a government-issued photo identification that includes the recipient's address with you at the time of pickup.

What is authorize shipment release? ›

By selecting the Authorized Shipment Release service, you authorize UPS to release packages addressed to you at your address when no one is present to receive the delivery. UPS will only make one delivery attempt and will not obtain a signature upon delivery.

How do I write a FedEx authorization letter? ›

Include your name, address, city, state, zip code, phone number, and email address. Fill out the date on which the LOA is being submitted. Specify the FedEx account number for which the LOA is being submitted. Provide detailed information about the specific authorization level requested.

What does release authorized mean on FedEx? ›

FedEx may release the package in one of three ways: obtaining a signature from someone at the delivery address, acquiring a signature from a neighbor, building manager or other person at a neighboring address, or gaining authorization from the recipient to release the package without anyone present.

Can I leave my signature on a piece of paper for FedEx? ›

Yes, you can leave a signed note that FedEx can take as evidence, and leave your package in a safe place at the courier's discretion. This could be a signed door tag alongside a FedEx signature release form.

What happens if a package needs a signature and no one is home? ›

If the recipient isn't home, the USPS driver leaves a note. This note tells the recipient the next scheduled delivery time or the local Post Office location where they can claim their package. USPS will make 1-2 delivery attempts beyond the first.

Can you make FedEx leave a package without signature? ›

If no one is available to sign, FedEx will attempt to redeliver the package. If you are a B2C shipper and you don't require the recipient to sign for the delivery you can authorise the shipment to be left without a signature by selecting No Signature Required.

What is an indirect signature? ›

FedEx defines Indirect Signature as: Indirect Signature Required: FedEx obtains a signature from someone at the delivery address; from a neighbor, building manager or someone at a neighboring address; or the recipient can also leave a FedEx Door Tag authorizing the release of the package without anyone present.

Can you leave a note for a package that needs a signature? ›

Yes, you can leave a note for FedEx when a signature is required. By following some steps, you can authorize FedEx to leave your package in a safe place at the courier's discretion.

Does FedEx have a signature release form? ›

Fedex release form is a legal document that will be used to authorize the release of shipment to the consignee. The consignee can be the final destination or another party designated by the sender. The form must be completed and signed by the shipper before the goods can be released.

What happens if I miss my FedEx delivery? ›

If you missed your delivery, FedEx might make additional attempts to deliver your package, or for residential addresses; it may be redirected to a nearby FedEx or FedEx OnSite location for customer pickup.

How do I use a FedEx QR code? ›

Head to a location that accepts QR codes. Show your code to our team, and they'll print the label for you.

How do I use a tracking number for FedEx? ›

To see where your package is, use one of the options below:
  1. Visit fedex.com and track your shipment online.
  2. Download the FedEx® Mobile App and receive updates about where your package is while you're on the go.
  3. Log in to FedEx® Tracking with your user ID and password.

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